Home > Our Service
Our Service
Joanna Real Estate Service

Joanna Real Estate provides “one-stop”, cost-effective, Residential Relocation Solutions to both Corporate HR and Expats in China. Our service begins from the very moment our clients voice their intention of relocating in China and continues through these comprehensive steps:


Service to Expat:

 

 

 

 

Step 1
Pre-move Preparation

  • Questionnaire and Basic Need Analysis
  • Airport Pick-up
  • Welcome Package
  • JRE Relocation Guide Book
  • International School Guide Book
  • JRE Bilingual Taxi Book
  • City & Property Map
  • Guide to Everyday Chinese
  • Chinese Business & Culture Book
  • JRE Welcome Letter &Tips on Home Search

 

 

Step 2
Orientation Service

  • Airport Pick-up & Welcome Package
  • International Schools Inspection & Registration
  • International Clinics and Hospitals Visiting 
  • City Tour, Shopping &Entertainment Facilities’ Introduction
  • Brief Cross-Culture Training

 

Step 3
Home Search

  • Home Search/ Property Selection
  • Lease Negotiation and Signature
  • Moving-in Preparation  

 

Step 4
Tenancy Management Service

  • Pre-inspection Before Move-in
  • Move-in Check
  • 24/7 Maintenance & Follow-up Service
  • Every Two Months Follow Up E-mail or Calls to the Client
  • Customer Satisfaction Survey

 

Step 5
Departure Service

  • Assistance Sending Cancellation Notice to Landlord
  • Conduct Move-out Check 15 days before Check-out Date
  • Move out Check
  • Get Back Security Deposit

 

Step 6
Immigration Service

  • Local Authority/Police Station Registration
  • Accompany Health Check
  • Application of Visa, Residence Permit and Working Permit  


Service to Corporate HR:

 

Step 1
Lease Contract Portfolio Management

  • Establish Lease Contract Management Chart
  • Update the Contract Management Chart every month
  • Conduct Lease Renew & Termination
  • Monthly Business Review Meeting with Corporate HR

 

 

Step 2
Payment Management

  • Payment Management Include Rental, Utilities & Maintenance fees Payment
  • Collecting Official Rental Receipts from Landlords for Corporate
  • Prepare Monthly Rental Payment Management Chart 15 days before Payment Month
  • Prepay the Utilities & Maintenance fees for the clients and get reimbursement from Corporate every month
  • Prepay the 1st month rental & deposit for Corporate
  • Negotiate Corporate/Bank Guarantee Letter instead
  • Cash Deposit for Corporate

 

Step 3
Immigration Documentation Management

  • Establish & Update Immigration Documentation Management Chart
  • Conduct all the paper work & Process to obtain Visa, Residence Permits & Work Permits
  • Conduct Visa, Residence Permits & Work Permits Documents Renew & Termination
  • Inform Corporate HR of most updated Government Regulation

 

Step 4
HR Housing Policy & Housing Allowance Benchmark Study

  • Quarterly Real Estate Leasing Market Analysis
  • Expat Housing Policy Consulting
  • Expat Housing Budget Benchmark Study Every year

 

 

 

 

 

 

Step 5
Regular Reporting System

  • Daily Activity Report during each relocation case being following
  • Monthly Contract Management Chart (lease summary)
  • Monthly Payment Management Chart
  • Monthly Immigration Tracking Report
  • Quarterly Real Estate Market Analysis
  • Yearly Up-to-date Benchmark Study

 

Step 6
On-site Administration Support

  • Provide full time/part time onsite service staff for corporate
  • Provide general management of expat for Corporate HR